Terms & Conditions

 

Growlink Limited is committed to the provision and supply of quality vegetables, fruit, and service to our customers and operates in accordance with the Consumer Guarantees Act 1993. Growlink Limited is a New Zealand owned business.
 
Prices stated are in New Zealand dollars and are inclusive of GST.
 
Credit Card Information Security Policy:
GROWLINK uses the DPS Payment Express Payment Gateway for its online credit card transactions. DPS processes on line credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.
Payments are processed in real – time
GROWLINK does not have access to you full card number, this credit payment is secured by DPS
DPS have bank grade security. All transaction details are stored in their PCI – DSS compliant Data Centre
DPS Payment Express Software is certified with over 200 banks globally
Visit www.paymentexpress.com for more information on online credit card payment
 
In purchasing products from Growlink you authorise us to collect, retain and use your personal information for the purpose of
 
a) Undertaking any dealings and transactions with you.
b) Processing and delivery of your order
c) Providing information to further extend the experience of shopping at Growlink
 
Growlink uses “Payment Express” to securely authorise credit card payments before any charges are made. The name that will appear on your statement will be Growlink Limited.
 
Personal information supplied will be retained until such time as you advise Growlink the information is to be removed.
The Privacy Act 1993 allows you to access and request to update and / or correct your personal information held by us.
 
Debt: Growlink will register as a secured creditor through the Personal Properties Securities Register (PPSR) in accordance with seeking full payment of any debt, recovery of costs and recovery of goods incurred with any customer or organisation and associated with any transactions with Growlink.
 
Delivery:
Growlink delivery schedules are from 9.00am onwards until 5pm for the following areas.
Orders received before 8.30am on a specific scheduled day of delivery to the same area will be delivered the same day.
 

 

 

 

 

 

 

 

Additional deliveries to a wider area may be provided by direct arrangement with Growlink by calling 07 549 0232 (between 7:30am-4pm) or email growlink@kinect.co.nz

 
Costs: A minimum delivery charge of $5 will apply to each order other than when five separate orders are to the same delivery address.
 
Risk: Growlink’s responsibility for the goods ceases at the time of delivery to the correct address on the designated day.
 
Refund Policy: If the customer is dissatisfied with the goods delivered by Growlink we will either replace the goods at no additional cost or make full reimbursement to the customer. Customers should immediately contact Growlink on 07 549 0232 to report any issue.